Welcome to Boost Uniforms! We want to make your checkout experience as smooth as possible with this brief guide. Every customer is different, so don't forget to reach out in the chat if you need assistance. You can get us on 1300 BOOSTED (1300 266 783) (select Option 2) or email sales@boostuniforms.com.au.
How To Order
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Step 1: Select your uniforms
Browse our range to find the perfect uniforms for your team. Easily order large quantities with our Bulk Order Grid at the bottom of every product page.
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Step 2: Choose artwork method
Use the 'Add Logo or Artwork' menu on each product page to select how you would like your logo or artwork appled on your uniforms.
If you are wanting to purchase plain samples only, please select "Samples only". Selecting this option helps our team identify that you are reviewing sizing, fit, fabric, colour or overall suitability before progressing to a larger order.
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Step 3: Review your cart and check out
When you add an item your cart opens automatically. Open it any time from the cart icon, or use the full cart page for larger orders. Check your styles, colours, sizes, quantities and logo / artwork selections, then select Checkout and enter your delivery and payment details to complete your order.
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Step 4: What happens next
Once your order is placed, we will send a confirmation email that outlines the steps through to delivery of your order. Your Tax Invoice will be linked in the confirmation email.
If you are adding your logo or artwork to any of your uniforms, complete your Artwork Instructions (we email you the link, and they are always in My Account > Artwork Instructions). This is the essential step to make sure your logo or artwork is accurately prepared and applied to your garments.
If your artwork has not changed since a previous order, choose it from your saved Logo / Artwork library. It takes under a minute.
If you need help finding the right uniforms for your organisation's circumstances, or need help adding your logo or artwork, or if something doesn't look quite right when you get to the checkout, call us on 1300 BOOSTED (1300 266 783) (select Option 2) or email sales@boostuniforms.com.au.
Adding Your Logo or Artwork
Adding your logo or artwork is easy with our artwork dropdown menu. If you are unsure, click on any of the "Find out more" links, call us on 1300 BOOSTED (1300 266 783) (Option 2) or email us at sales@boostuniforms.com.au.
To deep dive on each of the ways way can add your logo or artwork, head over to the information pages with comparison tables and pricing.
Placing a substantial order?
Our Bulk Order Grid simplifies and streamlines larger orders.
* Order multiple sizes and colours in one streamlined view
* Real-time summary of total items and total pricing
* Eliminate the need to add each colour/size/artwork combination individually
* Keep decorated items grouped clearly for faster order reviewVolume Discounts
Volume Discounts are automatically calculated and adjusted at checkout. Check out our Volume Discounts page for more information.
Artwork Instructions
If you order decorated uniforms (with embroidery or print), we email you a link to your Artwork Instructions, where you upload your logos and tell us where they go. It gives our artwork team everything they need to process your order.
Artwork Placement Guide
We’ve branded uniforms for tens of thousands of organisations across Australia. To streamline the ordering process, we offer a range of standard artwork placements and sizes, all detailed in our Artwork Placement Guide below. If you require something different, our team can also assist with custom placements and sizing options.
Your Questions, Answered
Can I order plain garments without any decoration?
Yes. If you don't need a logo or artwork, skip the decoration step and add the garment to your cart as-is. Plain and sample orders are available for immediate delivery.
What are the minimum order quantities for decorated uniforms?
Plain uniforms have no minimum. Decorated orders have minimum order quantities that vary by method: 10 for embroidery, Supacolour, heat press and names and numbers; 20 for screen printing. See the decoration comparison table for the full breakdown.
Do I need to select my decoration method before placing my order?
Yes. On each product page, use the Logo / artwork dropdown to choose your decoration method before adding to cart. If you're not sure which method suits your logo, click any of the "Find out more" links inside the dropdown, or head to the decoration comparison page for a full breakdown.
What if I don't see the decoration option I need?
Contact us. Call 1300 BOOSTED (1300 266 783), select Option 2, or email sales@boostuniforms.com.au. You can also select the closest option and write your requirements in the order notes, or checkout with plain garments and contact us to add artwork separately.
Can I order multiple sizes and colours at once?
Yes. The Bulk Order Grid at the bottom of every product page lets you enter quantities across multiple sizes and colours in one view, with a real-time summary of items and pricing. It keeps decorated items grouped clearly, so you don't need to add each combination individually.
Do I get a discount for larger orders?
Yes. Volume discounts are calculated and applied automatically at checkout based on the quantity of eligible items in your order. No discount code required. See the Volume Discounts page for the full breakdown.
Can I add special instructions to my order?
Yes. Use the order notes field at checkout to include any additional information, specific requirements or questions. Our team reviews every order before production begins.
What happens after I place my order?
You'll receive an order confirmation email straight away. If your order includes decorated items, we'll also email you a link to your Artwork Instructions, where you upload your logos and confirm the details we need to start production. Check your junk folder if it doesn't arrive within a few minutes.
What are Artwork Instructions?
They are a short set of steps in My Account that you complete after you place a decorated order. You upload your logo files (or pick saved ones), confirm placement and colours, and give our artwork team everything they need to prepare your proof. You don't need to have your artwork ready at checkout.
Where do I upload my logo?
After your order is confirmed, you'll receive an email with a link to your Artwork Instructions. Upload your logos there, or open them any time from My Account > Artwork Instructions. If the email hasn't arrived within an hour of placing your order, check your junk folder, then contact our Customer Care team on 1300 BOOSTED (1300 266 783), Option 1, or email customercare@boostuniforms.com.au.
I want to reorder. Where is my order history?
Log into your account at boostuniforms.com.au/account to view your order history. Use the same email address each time so all orders save to the same account. If you can't see your past orders, call 1300 BOOSTED (1300 266 783), Option 2, or email sales@boostuniforms.com.au.
Still haven't answered your question?
We're here to help. Our Customer Care team is available 8am to 8pm AEST Monday to Friday, and 8am to 3pm AEST Saturday, Australia-wide.
Call us on 1300 BOOSTED (1300 266 783) or email us on customercare@boostuniforms.com.au.